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Many
travelers come direct to Arnott's Lodge and plan the rest of their
Big Island and Hawaii vacation from our large pool of information
on other Lodges, Hotels, Islands and activities and by exchanging
information with travelers who have just enjoyed where you are going.
Reservation Considerations:
• Please check in by 8:00pm, our prices and amenities are only
maintainable by limiting staff hours. Last Inter Island arrival is 10:20pm.
• Please catch earlier flights to enable you to arrive at the Lodge BEFORE 10:00pm..
• Credit card guarantees are only held until 8:00pm after which
rooms may be sold. If you realize you are running late please call us to
reconfirm your arrival. Late fee will still apply.
• A surcharge of $5.00 a head will be levied for check ins after
8:00pm, this goes directly to our night concession, who's only pay is the
$5 a head, nearby regular Hotels charge $50 to $100 per night more than us,
which covers 24 hour front desk service.
• No check ins after 10:00pm, without specific call or email...this
is to maintain our quiet tropical environment and respect those in shared
accommodations who would be disturbed by late arrivals. All guarantees expire
at 8:00pm unless you call or email.
Hawaiian &
Go Special arrangements for
late arrivals:
-With both Hawaiian and go with late flights we can now accept same night
after 10:00pm reservations, with the (after 8:00pm) $5 a head late check in fee.
-Please be sure to email or call on the day of arrival so we expect
you, as we now have a check-in concessionaire who is here until around 11:00pm
-If you are arriving after 11:00pm you MUST call and make special
arrangements or we CANNOT guarantee you a room.
-Tenters however may come and set up and check in, in the morning....we
have strict night security who take details.
-Arnotts is a very natural format in a quiet area where noise carries,
so late arriving guests must be considerate of others.
Credit Card Guarantee Policy:
We anticipate your
timely arrival and total enjoyment of our accommodations and/or expeditions and, a tiny
percentage of our reservations fail to arrive and then dispute the guarantee being placed
on their card. In order to have full understanding we are required to have a Policy.
A credit card guarantee is a two way street ..... We guarantee that we will hold
a room or expedition seat for you and you guarantee that you will pay.
Our Lodge is a popular destination with wonderful expeditions so if you do not arrive
and do not give us sufficient (48 hours) cancellation notice we lose that nights revenue and
an opportunity that could have been given to another guest. Our policy is to charge you the
full guarantee of one nights stay or expedition..
As we are a small facility late cancellation or no show of groups or multi room
reservations can have a severe impact, in these cases, we reserve the right to charge whatever
we cannot recover by resale of the space, up to the full amount of the reservation. Group
reservations are generally subject to a 50% non refundable deposit.
Normally your card will not be charged until you check-in or we collect the guarantee,
however in certain cases where the Hotel is running at high occupancy we will charge your card
up to 48 hours in advance for one night and for any tours you have booked, this assures us that
we have your card number correct and that it is still valid, some peoples lives change dramatically
during the life of a reservation and they forget to cancel. An invalid or "refused" card
automatically cancels the reservation.
Submission of this form constitutes your "Signature" that you agree to the above
Considerations and Policy and that you give us your permission to charge your card.
Please click on the "I Agree" button to indicate that you understand and agree
to the above conditions to continue.
 
Copyright © 2004 Arnott's Lodge & Hiking Adventures.
Guests of Arnott's Lodge or Tours and others may freely use pictures or links on this website for non professional purposes.
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